About
Every role, most recent first
August 2025 – Present
Aven Hospitality
E-commerce Customer Engagement Lead
$1M+
Customer retail revenue
85%
Year-over-year growth across 80 medium-to-high-maturity hotel properties
113% including two accounts run with a colleague
I own customer engagement for Aven’s retail business: an account base of 1,000+ customers scaling toward 4,000, and end-to-end product account ownership on the SynXis Retailing platform — storefront architecture, SKU strategy, platform configuration, merchandising and pricing.
February 2025 – August 2025
Delta Rising Foundation
Product Strategy Consultant
15%
Cut from GTM launch-cycle time
+30%
Sprint velocity, as acting Scrum Master on a 14-person cross-functional AI team
This is the one project where I did the diagnosis, the product decisions and the go-to-market myself.
September 2024 – December 2024
Columbia University
Graduate Teaching Assistant
Frontiers of Tough Tech: coaching graduate teams through problem framing, user research and product concept validation.
Game Theoretic Models of Operation: supporting coursework in incentive design, competitive strategy and pricing under strategic behaviour.
May 2024 – August 2024
HearMe
Summer Business Development Analyst
$200,000
In funding secured from SAGE, on an evidence-based investment case
I led this alongside a colleague.
January 2024 – January 2025
Columbia ELC Club
VP, External Affairs & Communications
September 2023 – April 2024
Droice Labs
Marketing Strategy Consultant, Team Lead
+40%
digital engagement
−25%
customer acquisition cost
I led this engagement.
September 2023 – April 2024
EY-Parthenon
Strategy Consultant
25%
improvement in forecast reliability, on a co-led workstream
I co-led this workstream.
September 2023 – April 2024
Bill & Melinda Gates Foundation
Product Strategy Consultant
25%
Better chatbot user experience, from six integrated features
I contributed to a product strategy engagement on conversational AI for underserved languages — natural language understanding and dialog management built to run in CPU-only environments, where GPUs are not available.
May 2022 – June 2022
Zobotronics, Mumbai
Product Development Intern
I built 3 automation products end to end in Proteus and Fritzing — concept, circuit design, simulation testing and commercialization — and wrote embedded firmware on NodeMCU, Arduino and ATMEGA8, debugging 10 hardware and firmware issues.
December 2021 – April 2023
Nanavati Max Super Speciality Hospital, Mumbai
Research Intern
53%
detection accuracy, on the initial model
AI-based auto-segmentation to contour the left anterior descending artery in 3D radiation oncology planning for left-breast cancer — aimed at sparing cardiac tissue, and at extending patient life expectancy by an estimated 5–7 years.
I prepared 20 clinical CT datasets, trained on site in manual contouring, and ran the image-processing pipeline behind that accuracy — noise reduction, edge sharpening, contour detection.
[ PLACEHOLDER — about/nanavati-paper ] Link to the co-authored paper goes here.June 2021 – July 2022
Finbits India
Product Manager
50%
surge in application users
30%
higher user engagement
3
angel investors I helped secure funding from, supporting the move from startup to LLP
Leading a 20-person team, I removed operational bottlenecks and automated the delivery pipeline for daily news shorts, weekly newsletters, market commentary and podcasts — the work behind the growth in application users.
One method, five steps
01Diagnose before designing
Map how the work actually happens today, and quantify it. No solution is proposed until the current state is evidenced.
02Model the decision
Convert the diagnosis into explicit logic — thresholds, triggers, tiers, rules — so decisions become repeatable rather than interpretive.
03Build within constraints
Design for the tools, budget and capacity that already exist.
04Instrument the outcome
Define how success will be measured before launch, including attribution and control design, so impact can be claimed credibly.
05Institutionalize it
Document it, align it to shared terminology, and hand it to the teams who own it — so it survives beyond me.
Where I studied
Columbia University
MS, Management Science & Engineering
Completed February 2025
NMIMS, Mumbai
BTech, Electronics and Telecommunications Engineering
2019 – 2023
What I work with
Technical skills
- SQL
- Python
- Excel/VBA
- Java
- C/C++
- Power BI
- Tableau
- Looker
- Google Analytics
- Alteryx
- Salesforce Pardot
- Metabase
Tools and platforms
- Clay
- Make
- HubSpot
- Zoho CRM
- Jira
- ClickUp
- Figma
- Anima
- Customer.io
- Claude
- Precursive
- SynXis Retailing
- GitHub
- ThinkCell
- Microsoft Office 365
- Testflight
- Oracle PLM